Qualia conducted a survey centered on remote work and digital transactions, both of which have seen large increases as a result of the COVID-19 pandemic. The survey found that many businesses have made the transition to remote working conditions in the title and escrow business. It also predicts that it could be a permanent flexibility for employees in that business. As a result, the report shows an impressive uptick in remote online notarizations (RONs) as well, and predicts that they are here to stay.
RONs were complicated to execute due to legislative roadblocks, lenders being cautious and county recording offices that were not technologically equipped to accept digitally recorded documents. With the COVID-19 pandemic's added pressure, a rapid change occurred which forced adaptation of RON across the industry.