Residential Mortgage Services has recorded a record $5 billion in mortgage loan originations for 2019, after originating $3.9 billion in 2018.
"We are excited to have reached the $5 billion origination growth milestone," said James Seely, President and Chief Executive Officer of RMS, according to a press release.
"More importantly, we are extremely proud of the continued commitment and dedication of all our team members, who are the driving force behind our culture of collaboration, industry-leading customer experience and our company's overall success. In 2020, we will remain focused on further optimizing our strong origination performance by adding high-quality loan officers, who are committed to both RMS and their personal goals, and operational professionals who are passionate about delivering a frictionless origination experience for our customers."
RMS also closed more than 19,500 loans which happens to be a 19% increase from 2018. The release also revealed that purchase loans accounted for 73% of total volume, which out-paces industry averages.
"Our operational infrastructure and experienced team have been key to RMS's success," said Robin Hawley, Senior Vice President of Business Operations of RMS.
"By working hand-in-hand with our loan officers, RMS's operational team helps to deliver unparalleled customer service every day. We will continue to invest in our operational infrastructure to ensure the best people, technology and processes are in place to support our loan officers as they guide customers quickly and responsibly through the mortgage process and provide the right mortgage solutions to support customer needs."
To learn more about RMS and its record year it mortgage originations, click here.